4 Josiah Tongogara AveHarare, Zimbabwe
Call Us+263 86 77007101
Work HoursMon – Fri: 8am–5pm

Claims Submissions

Documents Required for Claims Submissions

NOTE:
• Claimants should submit ALL required documents to avoid delays or non-payment of claims.
• All claim forms and required documentations may be submitted physically to ICZ Offices located at No 4 Josiah Tongogara Avenue, Harare or online by emailing the documents to icz@icz.co.zw

It is important for claimants to note that claims will be processed timeously on the provision of ALL required information.

  • Documents required from the owner of the Public Service Vehicle(PSV)

    Proof of Insurance

    Police Report

    List of injured and deceased passengers stamped by the Police

    Copy of driver’s license

    Completed claim form (obtainable from Insurance Council of Zimbabwe or download from website)

     

    Third party who has been injured or deceased to provide:

     

    Proof of Insurance  (if Policyholder has not submitted)

    Police Report (if Policyholder has not submitted)

    List of injured and deceased passengers stamped by the Police (if Policyholder has not submitted)

    Medical receipts (if any) or quotations for treatment to be received

    Death certificate submitted by beneficiary or next of kin

    Completed claim form (obtainable from Insurance Council of Zimbabwe or download from website)

Owner of vehicle to provide:

  • Copy of Insurance (obtained from ZIMRA upon payment of a premium)
  • Police Report
  • Copy of driver’s license
  • Completed claim form (obtainable from Insurance Council of Zimbabwe or download from website)

Third Party to provide whose vehicle has been damaged to provide:

  • Copy of Insurance  (if Policyholder has not submitted)
  • Police Report (if Policyholder has not submitted)
  • Three quotations of vehicle repair
  • Completed claim form (obtainable from Insurance Council of Zimbabwe or download from website)

Third party who has been injured to provide:

  • Copy of Insurance  (if Policyholder has not submitted)
  • Police Report (if Policyholder has not submitted)
  • Medical receipts (if any) or quotations for treatment to be received
  • Death certificate submitted by beneficiary or next of kin
  • Completed claim form (obtainable from Insurance Council of Zimbabwe or download from website)
  • Owner of vehicle to provide:

    Proof of Insurance (i.e Copy of Yellow Card)

    Police Report

    Copy of driver’s license

    Completed claim form (obtainable from Insurance Council of Zimbabwe or download from website)

     

    Third Party to provide whose vehicle has been damaged to provide:

     

    Proof of Insurance (if Policyholder has not submitted)

    Police Report (if Policyholder has not submitted)

    Three quotations for vehicle repair

    Completed claim form (obtainable from Insurance Council of Zimbabwe or download from website)

     

    Third party who has been injured or deceased to provide:

    Proof of Insurance (if Policyholder has not submitted)

    Police Report (if Policyholder has not submitted)

    Medical receipts (if any) or quotations for treatment to be received

    Death certificate submitted by beneficiary or next of kin

    Completed claim form (obtainable from Insurance Council of Zimbabwe or download from website)

  • Completed claim form
  • Police Report
  • Guard’s Report
  • Three quotations
  • Investigating Officer’s Report
  • Letter of complaint from client
  • Copy of contract wording

Have a question? Feel Free to Ask

For any questions or queries

Call 0242 708031-2
Contact Us Today!

Get a Free Quote Today!