Constant engagements with Government and Regulatory Authorities to influence the formulation and implementation of laws and policies that provide a conducive operating environment.

Constantly review of short-insurance underwriting and service standards and encourage Members are compliant.

Establishing and maintain regional insurance trade policies and operations.

Creating and nurturing beneficial relationships with all stakeholders who share common interests with ICZ.

Dissemination of educational and awareness information to the insuring public.

Administration of insurance pools on behalf of Members including payment of claims.

ICZ operates a vibrant Corporate Social Responsibility programme through identifying and implementing projects that provide long term benefits for the targeted disadvantaged beneficiaries.

Beneficiaries include:

• City of Harare – Donation of 5 Fire Tenders (2015).
• Zimbabwe Republic Police – Sponsorship of the production and broadcast of the weekly television series Crime Watch that disseminates information and raises awareness on crime awareness and prevention (ongoing).
• Rutengeni Primary and Secondary Chipinge – Reconstruction of classroom and ablution blocks after the Cyclone Idai disaster (2019).
• Ruwa Rehabilitation Hospital – Supply of a reliable water source through drilling a borehole and rehabilitation of the hydro-therapy pool and equipment (2020).